Set up your KYC and payout method

Before you can receive your earnings on Vivastream, you must complete your KYC (Know Your Customer — identity verification) and provide a payout method. This step is mandatory and only needs to be done once.

How to access the KYC:

Open the Vivastream app and log in to your account
Go to the "My profile" tab
Tap "Streamer profile"
Select the "Identity verification" tab

Required documents and information:

🪪 Identity document (front and back) — Valid national identity card or passport
📱 Phone number — For payouts via Wave
📧 PayPal email address — For payouts via PayPal

Available payout methods:

🌊 Wave — Enter the phone number associated with your Wave account
🅿️ PayPal — Enter the email address associated with your PayPal account

Validation timeframe:

Once your documents are submitted, your KYC is reviewed by our team within 24 to 48 hours. You will receive a confirmation email once the verification is complete.

⚠️ Important: Until your KYC is validated, your earnings are generated but cannot be paid out. Make sure to complete this step as soon as possible to avoid any delays in receiving your payments.💡 Tip: Make sure the photos of your identity document are clear and legible on both sides to avoid any rejection and prevent delays in the validation process.

Streamer Space